By Trevor McNally
Fortunately for us living in Maine, this winter has been a pretty mild one so far. But plumbing and heating emergencies can occur at any time, and that’s why the United Association created Plumbers 911: a call-referral service that connects Mainers directly to the best plumbing and heating technicians in their area 24/7.
Benefits to customers
Plumbers 911 connects customers straight to top-notch service contractors. These contractors hire technicians with more than 10,000 hours of classroom and on-the-job training, and each technician takes part in continuing education and training at state-of-the-art training facilities.
“Our technicians will arrive in a professional company vehicle, on time, dressed in uniform with boot covers, and ready to fix any plumbing [or heating] problem.”
Plumbers 911 makes five simple promises to their customers: 1) they’ll arrive on time and with proper identification; 2) they will always keep the customer informed of the services provided and the related costs; 3) they’ll respect the customer’s home or office by protecting the work area; 4) that they are licensed, bonded and certified; and 5) that they participate in continuing education on the ever-emerging new technologies in the plumbing and heating industries.
Benefits to contractors
When contractors join Plumbers 911 they immediately increase their service market share in residential and light commercial work in Maine. Contractors pay nothing to be a part of the Plumbers 911 network.
Plumbing & heating contractors who join Plumbers 911 “select the service areas of their choice by using zip codes, and become part of a call service program that dispatches plumbing & heating service calls that come into the Plumbers 911 Call Center. The service calls from customers are dispatched to the contractors in their area of service.”
If you’re a plumbing and/or heating contractor who is looking to expand your business, while also providing crucial services to your customer base with a 24/7 response guarantee, look no further. The program advertises on the internet, in television and radio markets, with major sports teams, as well as at specialty and charitable events- so you can rest assured that more people are finding out about your business than ever before. “The marketing program drives an increasing number of calls and leads directly to participating contractors.”
For more information, go to www.Plumbers911Maine.com; call 866-638-2716; or contact Beau Libby, the Business Development/Recruitment Manager of UA Local 716.